Cintoo is beginning the rollout of Cintoo Workspace, an add-on that lets project teams review high-fidelity scan data together across desktop, VR headsets and immersive rooms. An anonymous mechanical-room project shows how full-scale review can change an engineering decision, while hard results on decision time, travel and rework are still being measured.
Cintoo is starting the first phase of its Cintoo Workspace launch, opening a shared environment where project teams can review reality-capture data together across desktop, VR headsets and immersive rooms.
The French XR SaaS vendor expects the add-on to become available to existing and new Cintoo BIM Edition and Twin Edition customers in early August. Select customers have been using a private beta.
Cintoo won the 2026 Auggie Award for Best Reality Capture Solution with its existing VR Experience. Workspace extends the idea from individual inspection into multi-user project review, with desktop and immersive participants working inside the same scan data.
One unnamed customer has already changed a mechanical-room plan after a designer, technician and field installer examined a proposed boiler installation together.
A Boiler Fits – Until Someone Has to Install It
The customer wanted to add a boiler alongside an existing unit. Desktop review suggested the extra equipment would fit inside the available space.
The designer then joined a Cintoo Workspace session from a desktop, while a technician and field installer entered the scanned room in VR. The additional boiler still fitted physically, but the immersive participants found there wasn’t enough access at the sides and rear to install and connect it.
Dace Campbell, Cintoo’s Product Manager, told The XR Beat that the restriction became clear when the installer was “physically on his hands and knees crawling around behind the virtual boiler”.
You can see the full XR Beat interview with Dace here.
The team chose to replace the existing boiler with a larger unit instead of adding a second one. The revised plan could use the existing concrete housekeeping pad and avoided discovering the access problem during field work.
A normal video meeting would be enough for many project discussions. Mechanical installations depend on clearances, pipework, access and the order in which work can be completed. Full-scale review let the technician and installer examine the plan from the position they would occupy during the job.
Heavy Scan Data Slows Shared Review
Reality-capture projects can comprise hundreds or thousands of scans and grow to gigabytes or terabytes of point-cloud data, according to Campbell. A technical specialist may know how to navigate the source application, while a client, contractor or decision-maker may depend on screenshots, video clips and verbal descriptions.
Point clouds can also become harder to inspect closely because the spaces between individual points become more visible. Converting the data into a mesh creates a surface, although large meshes are often reduced to make them easier to share. Heavy reduction can remove detail needed for measurements and engineering work.
Cintoo says its TurboMesh technology converts point clouds into high-fidelity meshes and streams the required detail rather than heavily reducing the underlying model. The Cintoo platform accepts data from different reality-capture systems and brings scan and BIM data into the same environment.
Workspace then lets participants enter through a desktop, web application, personal VR headset or an immersive room display. Users can move through the project at full scale or zoom out for a larger view of the layout.
Campbell said a shared environment can replace instructions such as “there’s an issue in the NE corner of Room B103, next to this valve” with colleagues walking to the location together and pointing at the problem.
The XR Beat’s AWE 2026 review identified reliable spatial data, access and version control as basic requirements for operational reality capture. Multi-user review extends access to more stakeholders, provided the scan still reflects the current site.
Different Jobs for Desktops and XR
Campbell described Workspace as an extension to desktop and web workflows. Desktop software remains the main environment for preparing data, managing a project and studying an issue alone:
“Sometimes people need time to think and time to research and don’t want to make a decision with colleagues in the moment.”
Shared XR is better suited to decisions affected by scale, position and several spatial relationships. A simple yes-or-no approval may not justify entering an immersive environment. A complex installation with little room for error gives the participants more to inspect together.
The mixed-device design also avoids requiring each stakeholder to use a headset. The boiler review joined a designer at a desktop with two people in VR, matching each role to the interface it needed.
Decisions Need to Leave the Headset
A spatial review has little operational value if the agreed issue disappears when the session ends.
Cintoo says changes and issues created during a Workspace session persist inside the core web application. Teams can export a PDF report, push an issue into Procore as an Observation or send it into Autodesk Forma through platform integrations.
Cintoo’s Procore documentation says titles, owners, comments, attachments, severity, due dates and assignees can be mapped from Cintoo Notes and Issues into Procore Observations. Users can also follow a link from Procore back to the relevant location in Cintoo.
The handoff gives a designer, contractor or site team a record they can assign and track after the meeting, instead of leaving the decision inside an XR recording or a participant’s notes.
First Deployments Need Current Data, Decision-Makers and Baselines
Cintoo is still measuring the private beta and hasn’t supplied quantified results for decision time, site visits, rework or issue resolution.
Campbell said early users are making faster and more effective decisions, sometimes by a large margin, and some don’t want to return to the previous workflow. Those comments remain early customer feedback rather than a published performance study.
The boiler example shows how shared spatial review can expose a specific installation problem. It doesn’t establish how often Workspace changes a decision, how much travel it avoids or whether the subscription pays for itself across a typical project.
Cintoo recommends having an established reality-capture process before adopting Workspace. The platform is scanner-agnostic, although customers still need recent scan data and current desktop or laptop hardware. A modern graphics card can improve performance.
Scan quality alone won’t solve an outdated digital twin. The XR Beat’s analysis of Caterpillar’s Skycatch acquisition examined why the age of spatial data becomes more important when models guide live operations.
Project teams also need a process for bringing the right people into a live review. Organisations used to passing screenshots and comments between departments may need to give designers, contractors, installers and owners the authority to make decisions during the session.
A first deployment should focus on a defined and spatially complex decision. Buyers should record the existing time from issue identification to approval, the number of meetings and site visits, field changes, rework costs and the time taken to close assigned issues.
The boiler project changed course because field access was examined before installation. Cintoo still needs to show how frequently shared review produces comparable results across its wider customer base.
